Customer support reply
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Prompt
Highlighted tokens are fill-in fieldsWrite a customer support reply about #issue#.
Customer message:
#text#
Internal notes:
#notes#
Tone: empathetic, clear, and practical.
Output:
1. Acknowledge the issue
2. Explain what is known
3. Give next steps
4. Ask for missing information if needed
5. Close politely
Customer message:
#text#
Internal notes:
#notes#
Tone: empathetic, clear, and practical.
Output:
1. Acknowledge the issue
2. Explain what is known
3. Give next steps
4. Ask for missing information if needed
5. Close politely